Word-of-mouth is a very powerful marketing tool. Online reviews are equivalent to word-of-mouth. 98% of customers rely on reviews before making a purchase and 94% stated that negative reviews have made them avoid a business. Businesses want to know about their product and services, area…
In this digital age, maintaining a strong online reputation is a must. With easy access to social media and the internet, everyone has a voice and an opinion. This opinion can either make or break you. According to a report, 95% of users read online…
Whether you run a B2B or B2C business, reviews are important for every business. Especially the positive reviews, but at the same time, it is difficult to gather positive customer reviews. On the contrary, those who had a negative experience with you are eager to…
A brand’s online reputation can make or break its success. Also, nowadays consumers are more active for a longer period of time and consume more information. 75% of consumers always read an online review before making a purchase. Having a good online reputation helps in…
