With changing trends and technologies, reputation management is built not only on technological advancement but also on changing consumer behavior. Brands’ reputation today can either make or break their business. 68% of consumers are willing to pay up to 15% more for a product or…
Running a business is full of challenges. Enterprises want more positive customer reviews, but managing online reviews across different platforms is very difficult. Most customers interact online with businesses, hence maintaining your reviews is very important. It helps in spreading a positive word of mouth…
The Internet has benefited small businesses in various ways; they can easily reach out to potential customers and determine their niche clients. Reviews help in building a positive reputation of a business and attract new leads. It involves monitoring, collecting, and responding to customer reviews…
Social media is an integral part of everyone’s life in today’s day and age, with 5.24 billion users. It’s not only a place where people connect but also a place where businesses establish their presence and promote their services. However, if an effective and operational…
Reviews are very important for your business because, according to a report by BrightLocal, 92% of customers read online reviews before making a purchase, and 87% of customers trust online review or testimonials as much as personal recommendations, especially when evaluating a local business. Having…
Online reviews on websites such as Google, Yahoo, social media, etc, provide a way for people to express their point of view and experience with your business. 89% of shoppers consider reviews before making a purchase. Negative reviews can hamper your business as they can…
The evolving technology has impacted the growing hospitality industry. Along with these advancements, the Internet helps in shaping the customer’s decision when booking a hotel. With over 5.56 billion internet users, 8.2 billion people can access information online. 81% of customers before booking a hotel,…
A brand’s online reputation can make or break its success. Also, nowadays consumers are more active for a longer period of time and consume more information. 75% of consumers always read an online review before making a purchase. Having a good online reputation helps in…
